Refund policy

Refunds & Replacements

• Refund requests must be made within 21 days of delivery.

• To request a refund, email us at jackson@skintech.shop with your order number and a description of the issue.

• If you’re unsatisfied with the product or results within three weeks, provide details of your experience, and we’ll assist or issue a refund.

• If your order arrived damaged or incorrect, include photos as proof, and we’ll send a replacement at no cost.

• Refunds are processed within 3–5 business days to your original payment method.

Exclusions

• Gift cards and promotional items are non-refundable.

For any concerns, reach out at jackson@skintech.shop—we’re happy to help!